Leadership


Rolando Ramos

Rolando Ramos

Innovative Technology Strategist

Rolando Ramos | Innovative Visionary and Strategist

Rolando has gained through more than 20+ years in Information Technology and is the Chief Technology Strategist: Rolando unique blend of strategic and technical experience allows him to quickly provide insights as to how investors and senior leadership can quickly achieve their business objectives. With an educational background in information technology, technology management and a deep understanding of technology solutions, Rolando utilizes his unique blend of skills to consistently improve and provide extraordinary client experiences each and every day.


Elgin C. Carelock

Elgin C. Carelock

Chief Business Strategist

Elgin C. Carelock | Chief Business Strategist

With 15 years of experience in Business Management for Fortune 500 companies and small businesses, Elgin joins NextGen Support as our Chief Business Strategist. He holds a Masters degree in Specialty Marketing, and a Business Strategies Certification from Cornell University. In addition to his proficiencies in business management, Elgin has worked with the nation’s largest real estate investment trust for five years. Elgin’s expertise spans over a wide range of fields, including marketing, branding, retail sales, B2B sales, process analysis, growth strategies, advertising, social media management, and customer relationship management.